Returns & Exchanges

At Ferguson's Treatos, we want your furry friends to look their best, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. Please ensure all original tags remain attached and items are free of pet hair to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring the apparel is neatly folded and all protective liners are intact.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, your refund or exchange will be processed within 5-7 business days.